Ramada Houston Bush Intercontinental Airport South - George Bush Intercontinental Airport

The hotel was listed as a “3 star” but was an bug infested, urine and vomit smelling motel. Sheets were dirty, no one Ickes up the phone at the front desk. Bathroom was nasty with a broken door. Parking was sketchy with drunken homeless person soliciting money.

Room was good, staff were friendly, shuttle was on time and not a very long wait for pickup.

The hotel was what I expected for the price. BUT...we used the sleep, park, fly option to have a place to leave our vehicle while we went to Florida and ended up having someone cut the catalytic converter and sensors out from under our truck while we were gone. We notified the front desk and was told she could take our information and would get back to us about having the manager accessing the security camera footage for the police department. The officer who filed the report said this has been happening several times a day and it was nothing new for the hotel. It is disappointing for the hotel to know about this and not, at absolute least give us a heads up.

The desk clerk was helpful and nice, but my wake up call was late, and I was late for an appointment. Everything else seemed to be great.

Hotel was clean and seemed safe to leave vehicle. The only disappointment we had was when our flight returned there was no shuttle during the mid-day time we returned. We had to find our own way back to the hotel to pick up our vehicle. Reason I use Park Sleep and Fly covid-19 or no covid-19 is for the full service of the stay, parking and shuttle to airport and from the hotel.

Hotel stay was OK. The shuttle to the airport was Ok... However, we were very disappointed that they did not have a shuttle available to pick us up when we returned back to Houston at 4 PM yesterday!! We had to pay $20 for a taxi!! :(

The hotel staff did not consistently wear masks, and when they did wear them, they only covered their mouths. The hotel staff did not ask guests to wear masks. The check-in process took over 20 minutes beginning with the desk attendant telling me I did not have a reservation despite me showing her my reservation proceeding to her not knowing how to charge me the correct price for my stay. Then the morning of our flight, the shuttle was 18 minutes late and turned around to go back to another hotel for guests already onboard that claimed they left an item at their hotel. As we pulled up to the hotel, the guests found the alleged list item. This backtracking for them caused delays for us all.

Hotel was ok. Parking close and under video surveillance. Shuttle not available upon return due to Covid19.

Very nice and helpful staff.

The hotel front desk was really rude to us for no reason. And on two different occasions. Once was because we waited an hour for the shuttle but they didn't even send us to the right spot. When we called to get picked up they gave us no information. And then were annoyed with us and said "I told you that" which they definitely did not when later we found out we had to be on the top platform. On our way to the airport the first time. We got down at 6:15 for our 6:30 departure. At 6:35 my husband said "I guess they are a little late" to me (not to the front desk) and the front desk lady yelled at him "Yall were late. You showed up past 6:30, you are the ones who missed it." We weren't even upset. And low and behold 6:37 is when he got here and first thing he said was "sorry I'm a little late the drop offs took a little while" which no big deal. Honestly everyone besides front desk was awesome. Such a shame because we won't come back to a place that yells at us for asking simple questions.

Could not be much more convenient. Nice people. We particularly enjoyed riding with driver Joseph.

A great deal for the price.

Everything went smoothly

Updates were nice, rooms clean, staff courteous and shuttle was prompt leaving and returning. This is my #rd year to use this location for Park Sleep and Fly to attend my yearly company conference. My co workers said they are thinking of doing the same next year. Thank you to the staff and the shuttle drivers.

Waiting forever to check in Told us to look for white ramada bus on return We did, got on , went to wrong ramada Called the other ramada- told me to ask the driver to take us over to them He refused. Ruined our trip Another problem again with Ramada - very unprofessional

The hotel room smelled musty but everything else was ok

Door lock of 329 needs fixing

Hotel accommodations were satisfactory. Hotel service was above average. Shuttle services were the best. Parking and being allowed to leave our car there at the hotel was very convenient.

Nice room and a great price. The only problem was the shuttle doesn’t start until 5 am and we had a 6am flight. We opted to use Uber to get there a little earlier.

Great solution if you live in E Louisiana and can fly much cheaper from Houston