Tru by Hilton Syracuse North Airport Area - Syracuse Hancock International Airport

4.3 (15 Reviews)
4.5 miles from SYR
Shuttle Hours: 24/7
Shuttle Frequency: Shuttle service runs on-demand. Please arrange ahead of time with front desk. If shuttle is not available, hotel will provide guests with taxi/Uber service for airport transportation.

Available Rooms

2 Queen Beds
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1 King Bed
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1 Queen Bed
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Amenities

24 hour front desk
Continental Breakfast
Dry Cleaning/Laundry Service
Free Internet
Iron and ironing board
Parking
Television
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Location

417 7th North Street, Liverpool, NY, 13088, USA
Guest must leave a set of car keys with the front desk when leaving their car. Keys will be stored in a secure location until the guest returns.

About

For travelers flying out of Syracuse International Airport, the Tru by Hilton Syracuse North Airport Area provides a comfortable and stress-free hotel night's stay. The hotel provides complimentary parking at the hotel along with round-trip airport shuttle service. Guests can also take advantage of free breakfast, WiFi, fitness facilities and dry cleaning/laundry service. All rooms offer flat-screen TV, free WiFi, premium bedding, blackout drapes, daily housekeeping, refrigerator and phone for local calls. Restaurants close by include Denny's, Ming Court, Santangelo's Restaurant, Sahota Palace Indian Restaurant, Denny's and Tully's Good Times Liverpool Sports Bar. Attractions local to the hotel include Syracuse University, Everson Museum of Art, New York State Fairgrounds and Franklin Square Park. Book your ParkSleepFly package with the Tru by Hilton Syracuse North Airport Area today!
Included with Package
03:00 PM
12:00 PM
To & From Hotel Included
24/7
Shuttle service runs on-demand. Please arrange ahead of time with front desk. If shuttle is not available, hotel will provide guests with taxi/Uber service for airport transportation.
48 Hours Prior to Arrival

Reviews

Room Comfort
4.5
Cleanliness
4.3
Hotel Service
4.3
Shuttle Service
3.3
4.3
Excellent
15 Reviews
4/5
Rachel M
December 06, 2021
Hotel was great, close to airport. Staff went above and beyond for me.
3/5
Paul B
August 02, 2021
Pretty good hotel as far as facilities go. Not good for airport stays, though. They advertised an airport shuttle 24 hours/day but they don't really have it. After we arrived to drop our car it was explained that they stop at midnight. When we landed the following week at 11:40pm, the shuttle was not running. The staff called a taxi - but it had to be one specific taxi driver (who was already occupied) which resulted in a 1 hour wait outside the airport as other taxis came and went.
3/5
Mariann D
January 20, 2021
Very clean. Love that they have big bottles of shampoo, conditioner, body wash, hand soap and body lotion. Down fall was the airport shuttle doesn’t run 24/7 like they say. The shuttle starts running at 7am. They call you a cab and they pay for the cab. I was told when I return I can call the hotel or just call the cab that took me to airport. I called the cab. When I returned to the hotel to get my car they told me because the shuttle was available at that time they where not paying for my cab ride. That’s not what I was told when I left. Also there is no where to leave your car securely. You just park in there normal parking lot.
4/5
Elizabeth M
March 24, 2020
The hotel was great but the shuttle is not running. Fortunately we had phoned to ask so had saved cash for a taxi.
5/5
JoAnne H
March 05, 2020
Unbelievable friendly and accommodating service! Very clean and offered all that a guest might want in a hotel. Great to be able to park there and have shuttle to and from airport.
4/5
Amanda T
March 02, 2020
Loved the look of the hotel.
5/5
Maggie S
January 26, 2020
Great place
5/5
Marianne C
January 23, 2020
Everything was great! Great pillows, comfy bed! Clean and modern! Shuttles to and from airport as promised!
1/5
Amy R
November 05, 2019
What a horrible experience! My husband and I have used the park sleep fly site many times. This time, we decided to branch out and try a Tru hotel. What a mistake! For the exact same price as a decent hotel, we stayed in a hotel that is the equivalent of a poorly arranged college dorm room. Both at check in and when we picked up our car after returning to Syracuse, we had to search for someone at the front desk. When we called for the shuttle, we were told to take a cab and that the hotel would reimburse our driver. Come on! This is not what my husband and I signed up for. The cab driver even said to us,” You give me a tip.” If we’d had a shuttle we w we wouldn’t have been forced to give a tip! This hotel will never see another dollar of our money!
5/5
Nancy S
August 30, 2019
This is a very nice place to stay, we f et lt confident leaving our vehicle there while we were on vacation.
5/5
Geri R
July 16, 2019
Great experience
5/5
Brian S
June 24, 2019
hotel was fantastic. On our return the shuttle never showed up. Hotel paid fully and without argument for our cab.
5/5
John R
May 27, 2019
The Tru hotel was excellent, including the staff. Will recommend this to anyone needing a stay in Syracuse.
5/5
John N
March 25, 2019
Very happy with our stay.
5/5
Adrienne J
March 20, 2019
Great staff