Hyatt Place Herndon/Dulles Airport-East - Dulles Airport

Great location to get to Dulles. Clean room. Shuttle was excellent.

Nice hotel- quality rooms, friendly staff.

Hotel was great however on the front end we were moved to embassy suites because they were not notified of our arrival through parksleepfly in advance and didn’t have rooms.

The Hyatt Place Herndon was a convenient place to stay for our next morning flight out of Dulles. Our room was clean and very spacious!

The overnight hotel stay was fine. The Pickup service WAS NOT. We will never book at THIS Hyatt again ! My husband called 7 times and the desk picked up 3 xs. Multiple Hyatt Regencys, Comfort choice etc kept coming through. We had been to the islands with 80' weather to come back to anextremely cold night. (our WINTER coats were safely in hotel parking lot). We questioned the van driver when he got there and he said that was the FIRST time he was told to go !!!! Once back at hotel I questioned the desk fella if they kept a log of calls...he said " We always send a van as soon as we are contacted. " NO. I told him our experience was unacceptable. He said , as I recall, "M'am we provide you with a free sefvice". Well NEVER AGAIN. We were freezing, my husband has Parkinsons, he was not feeling well to start the day before traveling...AND he was sick 3xs from midnight to 1:30 AM. This is simply unacceptable...we were frustrated We will find another hotel with the service...

Room was clean, spacious and comfortable!

Very nice hotel. Will definitely stay again.

Manager was at front desk when we checked in. He was very friendly and helpful. We enjoy staying here when traveling.

Everything was great. However, since we were coming in from the West Coast and arrived around midnight, we could not access the shuttle and had to take a taxi to pick up our car.

The hotel was very nice and clean. The hotel staff were more than friendly and helpful! The area around the hotel was very clean, quiet, and I felt safe as a solo female traveler. The shuttle to the airport from the hotel was very prompt, but I had to wait an hour and fifteen minutes to be picked up from the airport after getting told 3 different times of when the shuttle would arrive.

Hotel staff was friendly and service very good

Hotel was great! Location close to the airport; shuttle service no issue at all; courteous staff; early breakfast; large room with plenty of room to spread out

Was not disappointed. Room was clean and spacious. Hotel employees very helpful and courteous.

Everything worked perfectly. Good hotel and parking was easy.

Very nice staff - clean and comfortable rooms!

Nice hotel

Most friendly, professional and accommodating staff I have ever come across.

Nice hotel. Rooms and bed comfortable. Easy check in process. Plenty of parking for park/slept and fly. Hotel staff was pleasant and professional. Shuttle was prompt in both directions.

Very nice staff and clean facility. Everything throughout the process was easy.

No complaints.