Super 8 Milwaukee Airport - General Mitchell International Airport

Didn't stay there we had to go somewhere else due to lack of information. I paid $20 for a deposit and no refund or no transfer of the deposit to the new hotel

Was I originally was to stay at different hotel that was closer

Mattress very hard, could have used a couple of more pillows

Very clean room; easy to get to location; close to restaurants

Worst shuttle service ever. I paid a cab to get me back to The hotel

I enjoyed my 1 night stay at the hotel. The reason I booked this particular hotel was I was looking for a place that offered parking as I was traveling to the Seattle/Anchorage area for 12 days. I enjoyed the convenience of local restaurants and the closeness of the airport. I will seriously consider staying here again.

Hotel was clean, they are doing a remolding job, the staff was very nice and we had no problems what so ever. will stay again when traveling from Milwaukee.

They were in the process of remodeling the hotel but everything was good

Was a perfect solution for staying next to the airport prior to our vacation. The parking while we were on vacation was very reasonable. We had a newly remodeled room and was happy with the price.

Upon arrival at the hotel, we were placed in a room with two queen beds, instead of the single king bed we had reserved through ParkSleepFly. Upon questioning the front desk, we were informed that construction had begun that day, and there were no more rooms available. The quality and cleanliness of the room was one star at best. The carpet behind the chair had a thick layer of dust, crumbs, and trash. The TV was setup to only have power when the lights were on. When turning off the lights to sleep, the TV had to turn off too. The fire alarm system did not appear to be up to code either. The room was equipped with a single, home smoke alarm. Of which, the battery was dead which caused the alarm to begin beeping around 2am. Will not make reservations with this hotel again. Would rather pay a few more dollars for a 3 star hotel.

A few updates which are in progress and it would be better. Hot tub access and cleanliness of this area needs some improving as well as some privacy...at least some sheer curtains on the lobby side of the windows.

Hotel accommodations were adequate and commiserate with the price. The shuttle service TO the airport was fine; because of the hotel's location, the shuttle ride is less than 5 minutes in pre-dawn traffic. HOWEVER, upon our return 2 days later, we called for the shuttle and were assured one was on its way, but it never came. We waited 35 minutes in the designated outdoor location, called again, and once more were assured the shuttle was coming. Shuttle never came. We WALKED back to the hotel (less than 2 miles). When we reported to the front desk, there was no explanation nor apology. The shuttle van pulled into the parking lot as we were departing, and the driver also had no explanation or apology. "Have a nice day", he said. Huh?

The hotel and room were not very nice at all. The front desk staff was helpful when we checked in. Upon returning to Milwaukee from our trip I called the hotel to request the shuttle. I was asked if I was outside with my bags. I said "No, the bags are coming right now." He said, "Call back when you are outside with your bags," and hung up. 45 seconds later we walked outside with our bags and called for the shuttle again. This time I asked if he could remind me what color it was so we could watch for it. His response was "The same color it was when it took you to the airport." The driver was also pretty rude when he picked us up. This place was inexpensive but I wouldn't stay here again.

Did not seem to be well-maintained. First floor elevator button was broken which meant floors above the first floor had to use the staircase for at least one flight of stairs. Not dirty but not real clean. Had shabby look in general. Had to make three calls to hotel before shuttle picked me up (7:39, 8:09 and 8:28). Manager at desk said he never received the 7:39 call but that's when he told me where to stand for the shuttle to find me. The shuttle driver said the manager didn't tell him to pick anyone up until the 8:09 call.

Very clean easy to get to airport

Overall was a good experience. We had a place to stay the night before our trip and our vehicle was parked in a secure area while we were away. No shuttle service was available upon return, however an alternate was provided with a 20 min wait.

Sufficient for our purposes. Bed was made very nicely. Staff was friendly. 2 of 3 light bulbs were out over the sink but still enough light available.

The hotel smelled dank and of old cigarette smoke. The lady who checked us in was quite rude, unfriendly and stressed. The lady who worked the night shift and through our check out was not as rude as the first, but she was not helpful, had a flat affect, and seemed to be very unaware when guests were not pleased. Both women appeared to hate their jobs and could definitely use a course in customer service. The shuttle driver left much to be desired. At our mistake we did not look at our room upon checking in, just dropped off our bags and left. When we returned to our room, to get settled for the night, we found it to be very dirty. The bathroom had mold in it. There was food on the floor in the room. The beds were absolutely disgusting! Not only did our bed have a horrible sag in the middle, when pulling back the bedspread we found our sheets had wet spots throughout, as if they had been spot cleaned. Had I taken the time to look things over when we checked in, I would've left and went somewhere else. At this point there was no sleeping for the night as our check out time was in just a few hours. I also had reserved this room with the intention of parking here for 8 days, which was indicated on my reservation, but there was no place to park, not even for the night. When asking the night clerk about this, she said we could get up early, before our flight, and drive through the lot and see if we could find something, or make our own spot. When I reiterated to the clerk there wasn't a spot to park even for the night, she said we would have to park next door at the other hotel, and move our car in the morning again. There was another couple in the lobby who was having the same problem. We ended up parking at the "Fast Park" lot next door and paying for our vehicle to be safe and secure. It's Wisconsin, I get it, I live here, but the lot was not cleaned out, there was a ton of snow and ice everywhere, and I fell. There are things called shovels, snowplows, salt and snow blowers to prevent injuries, and maybe help you to lessen the hazards in your parking lot and walkway. My families overall experience here was terrible. The staff here does not care about their jobs, the facility, or the customer. We will NEVER return to this location, nor would we recommend it.

kind of a dump. we only stayed 1 night so i can't say much. the blow dryer didnt work. they forgot we were coming in when we did. but i called and he came right away. for the money i would think you could up date this hotel.

The room we had (134) was very outdated and run down. The bathroom was less than acceptable. It felt dirty. We had to change rooms to 134 after the first room smelled of smoke even though the facility was supposed to be smoke free. Other hotels in the area charge more and also include parking but are much cleaner places. This is my first experience at Super 8. We will not be back to this one.